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Customer Service Representative
Category: Insurance
What Will You Do?Based on customer situation, provide policy options such as additional deductible, basic coverages and discounts.Responds to customers/agents requests for quotes or changes to existing policies.Reviews cancellations and reinstatements and makes appropriate decisions to resolve with guidance.Resolves service-related complaints and complex calls with guidance from others on more ...read more
Contact: Mary Ramirez
Phone:(972) 200-2145
Bilingual Customer Service Representative, English and Spanish
Category: Insurance
What Will You Do?Based on customer situation, provide policy options such as additional deductible, basic coverages and discounts in Spanish and English.Responds to customers/agents requests for quotes or changes to existing policies in Spanish and English.Reviews cancellations and reinstatements and makes appropriate decisions to resolve with guidance.Resolves service-related complaints and ...read more
Contact: Mary Ramirez
Phone:(972) 200-2145

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