Atmos Energy ranked highest in customer satisfaction

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September 24, 2017

Atmos Energy is at the top of consumer lists according to J.D. Power’s 2017 Gas Utility Residential Customer Satisfaction Study. Atmos Energy ranks number one in the south region’s pool of utilities serving 400,000 or more residential customers.

 

“This ranking demonstrates that our continued focus on safety resonates with our customers. Safety is our number one priority and our customers have clearly heard that loud and clear,” Vice President of Customer Service Clay Cash says. “Another customer service success is our ease of access. Customers can reach us on just about any platform, mobile included, to make it easy for them to do business with us in this fast-paced, increasingly mobile society.”

 

The ranking is based on more than 61,000 online interviews. Results noted that customer satisfaction was largely based on the utility’s safety and communication. Atmos Energy’s first priority is always the safety of our customers, community and employees. Details on the survey and results can be viewed here.